How to Submit a Data Deletion Request

A Step-by-Step Guide

We understand how important your privacy is to you, and we’re here to make sure you have control over your data. If you ever want to request the deletion of your personal information, we’ve got three simple options for you:

Option 1: In-App Request
  1. Initiate the Application: Launch the PastBook application on your device.
  2. Access the Menu: Locate the menu icon, represented by three horizontal lines in the top corner, and select it.
  3. Navigate to Account: Proceed to the ‘Account’ section, where you will find pertinent settings.
  4. Request Data Deletion: Within the Account section, locate and select the ‘Delete my data’ option.

Your data deletion request will be promptly processed.

Option 2: Website Submission
  1. Sign In: Go to https://moments.pastbook.com and Sign In
  2. Locate the Menu: Identify the menu icon, indicated by three parallel lines on the left top, and click on it.
  3. Access Profile Settings: Within the menu, find and select ‘Profile’.
  4. Initiate Data Removal Request: On the Profile page, you will find an option to ‘Request Data Removal’. Please click on it to proceed.

This option provides a web-based interface for managing your data deletion requests.

Option 3: Email Submission
  1. Compose an Email: Open your preferred email client and create a new message.
  2. Recipient Information: Address the email to [email protected].
  3. Provide Request Details: Clearly state that you are submitting a data deletion request. Include your email address, Facebook ID, or any other relevant identifiers for verification purposes.
  4. Submit the Request: Send the email and await confirmation of your request.

This method offers an alternative for users who prefer to communicate through email.

Kindly be prepared to furnish the necessary information for verification purposes when submitting a data deletion request. This ensures accurate and efficient processing.

Should you have any further inquiries or concerns, please do not hesitate to reach out to [email protected].

Your trust in us is greatly valued, and we remain committed to safeguarding your information.